Selected work / 52weekux

Complex products.
Considered design.

A selection of projects across fintech, enterprise content platforms, customer experience and accounting SaaS. Each case study explores the context, the process, the decisions and what I learned along the way.

Selected projects

01 — 04 / Case study library

Merchant overview
BUSINESS PERFORMANCE
$24,680Available balance
1,284Transactions
FINTECH / MERCHANT TOOLS
01 / FintechPayPal

Merchant experience

Improving complex merchant workflows across Resolution Center, Invoicing, Shipping, and Risk & Limits, including a ground-up system rebuild.

Platform UXFintechWorkflows
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LIBRARY
Brand asset library⌕   Filter
01
02
03
04
ENTERPRISE / DIGITAL ASSETS
02 / EnterpriseWPP · Hogarth

Zonza DAM 4 & 5

Working on a digital asset management platform supporting brand and creative teams across major WPP brands.

DAMEnterprise UXContent workflows
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From quote to delivery
01QuoteBrief received
02ApproveScope confirmed
03ProduceIn progress
04DeliverFinal handoff
0 → 1 / CUSTOMER EXPERIENCE
03 / 0 → 1CEP · WPP / Hogarth

Customer Experience Portal

A platform designed from scratch to connect the customer journey from quotation through final delivery, informed by research and usability testing.

Service workflowsResearch0 → 1
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Business overviewOctober overview ▾
FILING & ACCOUNTSGST, made clearer.Organised workflows for business finance
ReturnsReady to review→
InvoicesTrack and manage→
ReportsSee the details→
SAAS / ACCOUNTING
04 / SaaSSkybiller

GST & accounting workflows

Industry-focused GST filing and accounting experiences, particularly for IT businesses and gold merchants.

AccountingGSTIndustry UX
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The interface visuals are conceptual reconstructions, not client screenshots. Detailed case studies should use approved material and verified outcomes only.

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