Merchant experience
Improving complex merchant workflows across Resolution Center, Invoicing, Shipping, and Risk & Limits, including a ground-up system rebuild.
View case study ↗Selected work / 52weekux
A selection of projects across fintech, enterprise content platforms, customer experience and accounting SaaS. Each case study explores the context, the process, the decisions and what I learned along the way.
Improving complex merchant workflows across Resolution Center, Invoicing, Shipping, and Risk & Limits, including a ground-up system rebuild.
View case study ↗Working on a digital asset management platform supporting brand and creative teams across major WPP brands.
View case study ↗A platform designed from scratch to connect the customer journey from quotation through final delivery, informed by research and usability testing.
View case study ↗Industry-focused GST filing and accounting experiences, particularly for IT businesses and gold merchants.
View case study ↗The interface visuals are conceptual reconstructions, not client screenshots. Detailed case studies should use approved material and verified outcomes only.
Have a challenge in mind?
Open to product design opportunities, collaborations and complex problems worth solving.
Connect on LinkedIn ↗